Version pro tools 10 for mac book pro mid 2013

#Version pro tools 10 for mac book pro mid 2013 upgrade#
#Version pro tools 10 for mac book pro mid 2013 registration#

There where two PT10-HD licences that showed our iLok Account as Expiration: Never but they disappeared both on the same date. There is no issue at all with the iLoks we own. luckily we do own multiple HD10 licences. Right for the moment we are still handling this issue with AVID - for almost two months now.

I tried to send a help form to Avid but it appears that service is currently down. When I log in at Avid and click 'go to to retrieve your licenses!' it takes me there, logs me in and some progress bars go through the motions. The iLok www can 'see' my iLok and I have also tried the iLok on another USB port just in case. My iLok software is up to date and I only have 26 licenses on the iLok so space doesn't seem to be the issue. My existing PT 9 license is still showing and valid.

#Version pro tools 10 for mac book pro mid 2013 registration#

I log in and it looks liek it is updating the info but then my iLok licenses list only shows a registration for a TRIAL version of Pro Tools 10 which has expired. I have clicked the iLok activation link in the Avid downloads page which takes me to iLok www where I log in to my account. I have done this and also uninstalled/reinstalled Pro Tools 10. Please insert the necessary iLok and restart Pro Tools.' 'Error, missing iLok authorization for 'Pro Tools 10'.

#Version pro tools 10 for mac book pro mid 2013 upgrade#

I have this same issue - I purchased an online upgrade from PT9 to PT10 and I get:

I would get any paperwork related to your purchase of PT 10 in order first. Your going to need to open a support case with iLok. It maybe possible your iLok itself is failing and the asset is not showing up on it. ILok assets don't just dissipear from everything I've heard. I've heard of assets being seized in the rare occasion that they were purchased with a stolen credit card but the person was contacted by iLok and the assets held in escrow until the situation was sorted out out. Has anyone had access to your iLok that could have transferred the asset to another iLok? Hopefully you saved a copy of your plugins and its showing PT10. ILok has a function that lets you save your information in a spreadsheet format. Hopefully you have some receipt of your purchase of PT 10? Registered in your My Avid account or the Avid store? I can't explain how this would have happened. When I go to my iLok account Pro Tools 10 license is nowhere to be found. When I try to lunch pro tools it gives me an 'Error, missing iLok authorization'. Hey guys, just two days ago on Jan 2 I realized that my Pro Tools 10 license had disappeared from my iLok.